Poole Marketing were challenged to come up with a solution to collect data from thousands of owners of Brush generators. These generators are spread far and wide across all continents and the exact location, ownership and most importantly their condition is not always known.
We created Brush Diagnosis, an online app that allows owners of Brush machines to enter their details and receive a report regarding the condition of their generator based on historical usage and servicing records. These reports are then followed up by Brush engineers to offer customers a more detailed assessment and if necessary a full machine inspection.